REPORT: Reports to the General Manager

POSITION ROLE: The responsibilities of the Director of Organisation and Operations include the formulation of the overall strategy in collaboration with the General Manager, the management of human resources and the various departments, the formulation of policies and objectives for development, control of the budget and the optimisation of expenses of the company Acropolis Dry Cleaners

DUTIES:

It applies the following procedures:

• Planning the company’s strategy, strategic action plan and determination of performance indicators (KPIs) in collaboration with the rest of the Management Team
• Participation in the decision-making process on strategic issues (e.g. implementation of new quality standards, opening of stores) and organic infrastructure issues
• Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development, etc.)
• Understanding the requirements of existing customers to ensure that their needs are met
• Actions to acquire new customers and manage customer relationships (new and existing)
• Collaboration and coordination of different teams (marketing, sales, customer service, HR, etc.)
• Ensuring the effective operation and coordination of the Support Departments (Back-office) of the company
• Create and maintain profitable partnerships with key stakeholders
• Monitor the performance of commercial activities using key metrics and prepare reports to senior management
• Defining financial goals, developing and monitoring the budget
• Management of liquidity and in general of the company’s financial data
• Submission of reports and reports to the Board of Directors
• Communication with the Management Team for guidance and coordination in relation to the achievement of departmental goals / action plans
• Ensuring the efficient and appropriate staffing of the Management team – Participating in the process of selecting and hiring staff for Management positions or other key positions

Performance Measurement Indicator

• Implementation of strategy
• Development / expansion of the company
• Efficiency
• Profitability

ACADEMIC QUALIFICATIONS, EXPERIENCES:

• Proven experience in a similar executive role
• BSc/BA in Business Administration or related field, MBA/MSc/MA is an advantage

KNOWLEDGE:

• Experience in planning and budgeting
• Knowledge of business processes and operations
• Excellent analytical skills
• Excellent knowledge of MS Office (Word, Excel)
• Very good knowledge of the English Language
• Negotiation skills
• Analytical and creative thinking, ability to analyze commercial & financial data and solve problems
• Ability to plan and coordinate tasks

SPECIAL REQUIREMENTS:

• Excellent organizational and leadership skills
• Conscientiousness

IN CONTACT WITH:

Internal: General Manager, Board of Directors, Production Manager, Business Development Manager, District Manager, Carpet Department Manager, HR Department Manager, Accounting Manager

External: Strategic Customers, Partners, Suppliers

Our team is looking to hire a clerk/cleaner for our Shoe Cleaning Department.

Basic duties:

• Ensuring the smooth operation of the Department
• Quality Cleaning of Shoes, Suitcases, etc.
• Ensuring quality customer service-Communication with Store Operators
• Responsible for inventory and supply monitoring
• Entry of orders and prices
• Responding to customer comments and complaints
• Ensuring a clean and organized store
• Follows all company policies
• Performs various duties as assigned by the Director of Organization & Operations

Academic Qualifications:

• High school graduate
• Very good knowledge of Greek and English

Skills/Character:

• Team Spirit
• Ability to manage problems
• Communication skills and customer orientation
• Responsibility and consistency
• Ability to plan and organize
• Flexibility in working hours
• Dynamic personality and fluency in communication
• Decent appearance

We are hiring! Our team is growing and we are looking for a person for the position of night shift manager.

SKILLS:

• Team Spirit
• Responsibility and consistency
• Communication skills
• Planning and organizational skills
• Ability to manage problems

Our team is looking to hire a driver in Larnaca and Nicosia.

Qualifications:

• Experience in a similar position will be considered an additional qualification
• Good knowledge of Greek and English
• Driver’s license (without penalty points)

Skills/Character:

• Responsibility and consistency
• Ability to plan and organize
• Dynamic personality and fluency in communication
• Decent appearance

A competitive remuneration package and professional working environment are offered.

Our team is looking to hire a store operator for Nicosia, Larnaca and Limassol.

Basic duties:

• Ensuring the orderly operation of the store
• Ensuring quality customer service and sales
• Responsible for inventory and supply monitoring
• Checking and closing the cash register
• Responding to customer comments and complaints
• Ensuring a clean and organized store
• Follows all company policies
• Processing Ironing Service
• Performs various duties as assigned by the Operations Manager

Academic Qualifications:

• High school graduate
• Very good knowledge of Greek and English

Skills/Character:

• Team Spirit
• Ability to manage problems
• Communication skills and customer orientation
• Responsibility and consistency
• Ability to plan and organize
• Flexibility in working hours
• Dynamic personality and fluency in communication
• Decent appearance

Our team is looking to hire a worker for Nicosia, Larnaca and Limassol.

Skills / Character:

• Team Spirit
• Responsibility and consistency
• Communication skills
• Dynamic personality
• Flexibility in working hours
• Ability to manage problems

For all jobs we offer guidance and learning of basic tasks.

Our team is looking to hire an ironer for Nicosia, Larnaca and Limassol.

Skills / Character:

• Team Spirit
• Responsibility and consistency
• Communication skills
• Dynamic personality
• Flexibility in working hours
• Ability to manage problems

For all jobs we offer guidance and learning of basic tasks.

REPORT: Reports to the General Manager

POSITION ROLE: The responsibilities of the Commercial Director include the formulation of the overall strategy in collaboration with the General Manager, the management of human resources and the various departments, the formulation of policies and objectives for development, control of the budget and the optimization of the expenses of Acropolis Dry Cleaners

DUTIES:

It applies the following procedures:

• Planning the company’s strategy, strategic action plan and determination of performance indicators (KPIs) in collaboration with the rest of the Management Team
• Participation in the decision-making process on strategic issues (e.g., implementation of new quality standards, opening of stores) and organic infrastructure issues
• Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development, etc.)
• Understanding the requirements of existing customers to ensure their needs are met
• Actions to acquire new customers and manage customer relationships (new and existing)
• Collaboration and coordination of different teams (marketing, sales, customer service, HR, etc.)
• Ensuring the effective operation and coordination of the Support Departments (Back-office) of the company
• Create and maintain profitable partnerships with key stakeholders
• Monitor the performance of commercial activities using key metrics and prepare reports to senior management
• Defining financial goals, developing and monitoring the budget
• Management of liquidity and in general of the company’s financial data
• Submission of reports and reports to the Board of Directors
• Communication with the Management Team for guidance and coordination in relation to the achievement of departmental goals / action plans
• Ensuring the efficient and appropriate staffing of the Management team – Participating in the process of selecting and hiring staff for Management positions or other key positions

Performance Measurement Indicator

• Implementation of strategy
• Development / expansion of the company
• Efficiency
• Profitability

ACADEMIC QUALIFICATIONS, EXPERIENCES:

• Proven experience as a Commercial Director in a similar executive role
• BSc/BA in Business Administration or related field, MBA/ MSc/MA is an advantage

KNOWLEDGE:

• Experience in planning and budgeting
• Knowledge of business processes and operations
• Excellent analytical skills
• Excellent knowledge of MS Office (Word, Excel)
• Very good knowledge of the English Language
• Negotiation skills
• Analytical and creative thinking, ability to analyze commercial & financial data and solve problems
• Ability to plan and coordinate tasks

SPECIAL REQUIREMENTS:

• Excellent organizational and leadership skills
• Conscientiousness

IN CONTACT WITH:

Internal: General Manager, Board of Directors, Production Manager, Business Development Manager, District Manager, Carpet Department Manager, HR Department Manager, Accounting Manager

External: Strategic Customers, Partners, Suppliers

REPORT: Reports to the General Manager

POSITION ROLE: The responsibilities of the Human Resources Manager include planning the human resources strategy in accordance with the business plans and objectives of the Acropolis Dry Cleaners company and providing guidelines and instructions for its successful implementation

DUTIES:
It applies the following procedures:

• Takes action to support the human factor in the company, by devising strategies for performance evaluation, staffing, training and development, etc.
• Develops corporate plans for a variety of HR issues such as benefits, health and safety, etc.
• Oversees all HR initiatives, systems and tactics
• Oversees the work of Human Resources and provides guidance
• Acts as a point of contact for labor relations and communicates with labor unions
• Monitors compliance with internal policies and legal standards
• Anticipates and resolves litigation
• Providing assistance and advice to Management
• Promotes good working relationships
• Conduct and analyze exit interviews
• Analysis of staff needs and organization of trainings
• Maintenance of personnel records, licenses, etc.
• Submission of proposals and recommendations regarding salary policy and benefits package
• Undertakes the implementation of staff evaluations
• Implementation of Human Resources management policies and procedures
• Submits proposals and suggestions to the General Directorate for upgrading the efficiency and productivity of the company’s staff
• Monitors important KPIs and numbers (statistics, costs)
• Reports to senior management, analyzing data and using HR metrics
• Ensures the correct application of rules regarding working conditions, working hours, leaves and absences and provides relevant information to staff and managers
• Ensures the efficient and appropriate staffing of the company – writing the advertisement for the vacancies and evaluating the applications / resumes.

Performance Measurement Indicators

• Implementation of strategy
• Staff Retention
• Efficiency
• Profitability

ACADEMIC QUALIFICATIONS, EXPERIENCES:

• University degree in Human Resource Management, Business Administration or related field. Master’s degree in Human Resource Management is a plus
• Proven experience as an HR Manager

KNOWLEDGE:

• Excellent knowledge of employment law and regulations
• Excellent knowledge of human resource management principles and best practices
• Knowledge of business processes and operations
• Excellent analytical skills
• Entrepreneurial spirit and attention to the human factor
• Knowledge of data analysis and report generation
• Excellent knowledge of MS Office (Word, Excel)
• Very good knowledge of the English Language
• Negotiation skills
• Ability to plan and coordinate tasks

SPECIAL REQUIREMENTS:

• Excellent organizational and leadership skills
• Conscientiousness

IN CONTACT WITH:

Internal: General Manager, Board of Directors, Production Manager, Business Development Manager, District Manager, Carpet Department Manager, HR Department Manager, Accounting Manager

External: Partners providing educational programs and consulting services, relevant government departments