Human Resources Manager

REPORT: Reports to the General Manager

POSITION ROLE: The responsibilities of the Human Resources Manager include planning the human resources strategy in accordance with the business plans and objectives of the Acropolis Dry Cleaners company and providing guidelines and instructions for its successful implementation

DUTIES:
It applies the following procedures:

• Takes action to support the human factor in the company, by devising strategies for performance evaluation, staffing, training and development, etc.
• Develops corporate plans for a variety of HR issues such as benefits, health and safety, etc.
• Oversees all HR initiatives, systems and tactics
• Oversees the work of Human Resources and provides guidance
• Acts as a point of contact for labor relations and communicates with labor unions
• Monitors compliance with internal policies and legal standards
• Anticipates and resolves litigation
• Providing assistance and advice to Management
• Promotes good working relationships
• Conduct and analyze exit interviews
• Analysis of staff needs and organization of trainings
• Maintenance of personnel records, licenses, etc.
• Submission of proposals and recommendations regarding salary policy and benefits package
• Undertakes the implementation of staff evaluations
• Implementation of Human Resources management policies and procedures
• Submits proposals and suggestions to the General Directorate for upgrading the efficiency and productivity of the company’s staff
• Monitors important KPIs and numbers (statistics, costs)
• Reports to senior management, analyzing data and using HR metrics
• Ensures the correct application of rules regarding working conditions, working hours, leaves and absences and provides relevant information to staff and managers
• Ensures the efficient and appropriate staffing of the company – writing the advertisement for the vacancies and evaluating the applications / resumes.

Performance Measurement Indicators

• Implementation of strategy
• Staff Retention
• Efficiency
• Profitability

ACADEMIC QUALIFICATIONS, EXPERIENCES:

• University degree in Human Resource Management, Business Administration or related field. Master’s degree in Human Resource Management is a plus
• Proven experience as an HR Manager

KNOWLEDGE:

• Excellent knowledge of employment law and regulations
• Excellent knowledge of human resource management principles and best practices
• Knowledge of business processes and operations
• Excellent analytical skills
• Entrepreneurial spirit and attention to the human factor
• Knowledge of data analysis and report generation
• Excellent knowledge of MS Office (Word, Excel)
• Very good knowledge of the English Language
• Negotiation skills
• Ability to plan and coordinate tasks

SPECIAL REQUIREMENTS:

• Excellent organizational and leadership skills
• Conscientiousness

IN CONTACT WITH:

Internal: General Manager, Board of Directors, Production Manager, Business Development Manager, District Manager, Carpet Department Manager, HR Department Manager, Accounting Manager

External: Partners providing educational programs and consulting services, relevant government departments